Frequently Asked Questions

1. What is Myelbux?

The only multi-cryptocurrency raffle game with a 100% fair algorithm which gives all players equal odds for unlimited rewards.

2. Which coins do I get as a Welcome Bonus?

You get a bonus for each of ALL the coins we support which currently are BCH, ETH, LTC. You may then use your Welcome Bonuses to enter games and play.

3. What's the game mechanics?

In every game, a specific number pool of players is required to start. Once complete, our system then instantly chooses a random winner from the pool. The winner then automatically receives the whole prize pot into their Myelbux account. And that's it, you may either enter other games to play again or withdraw your winnings.

4. Once registered into a game, can I register again into the same game to increase my winning odds?

Yes. All you have to do is upgrade your account to VIP status and you will then be able to register again into any game. You may learn more about the VIP perks on the VIP page.

5. Do I need a Coinbase account to play?

You don't need a Coinbase account to play. But if you're Non-VIP, you need a Coinbase account to withdraw your bonuses and/or winnings. Please make sure you have entered the email address linked to your Coinbase account in the ACCOUNT page.

6. How to withdraw my winnings?

To withdraw your earnings, go to the WALLET and click on WITHDRAW. Our system then sends your coins in your Myelbux wallet of the cryptocurrency you selected to your Coinbase account. Withdrawal requests may take from a minute to a day depending on our queue.

7. What if I don't have a Coinbase account, can I still withdraw my earnings?

Absolutely. Just upgrade your account to VIP status and you will be able to set your external wallet addresses for your withdrawal requests. Click here to learn more about our VIP program.

8. Is there a withdrawal fee?

No. It's absolutely FREE!

9. Can I add more to my Myelbux wallet so I could join the higher stakes games or upgrade to VIP?

Yes. Go to DEPOSIT and send funds to the address of the currency of your choice. Deposits may take a few minutes to an hour depending on the wallet you're sending from. Once we receive confirmation for your deposit, it will be instantly added to your wallet and may start using it play.

10. Do I need a Coinbase account to deposit?

No. You may use any third party wallet of your choice. It will likely be cheapest and fastest though if you send using your Coinbase account.

11. Do you have an affiliate program?

Yes. You will be instantly rewarded as soon as someone (a) signs up through either (i) your referral link which you may get from the REFERRALS page or (ii) the share link of a game you played. Click here to see a breakdown of all the bonuses you will receive for every new user you refer.

I have other questions and need help.

No worries at all.